ABSTRACT The Covid-19 pandemic provoked a reevaluation of teacher-student dynamics, prompting the adoption of innovative approaches to ensure student engagement, participation, academic performance, and retention. To effectively address the emerging challenges in this context, mixed methods research was conducted, anchored by the Design Science Research approach, where artifacts were developed, evaluated, and systematized in a collaborative serious game, MASTER-PM. The findings demonstrated the game’s positive impact on teamwork learning outcomes, and valuable student feedback facilitated iterative enhancements to the game and its support artifacts. This paper describes the MASTER-PM application in an undergraduate administration course at a Brazilian university and evaluates its viability and usefulness in project management education.

ABSTRACT This paper aims to propose a measurement scale for assessing the adaptive competencies of professionals who work in software teams in Brazil. The scale was developed based on adaptability theory ( Pulakos et al., 2000; Baard, Rench, & Kozlowsky, 2014) to address the characteristics of dynamicity, complexity and unpredictability of the context. The construction followed a rigorous process guided by the measurement theory ( Rossiter, 2010; Costa, 2011; Devellis, 2016), encompassing qualitative and quantitative stages, including interviews with 14 professionals, face and content validation by 21 experts, a cleaning sample with 233 students, and a second sample with 454 professionals who work in organizations in the technology industry from Brazil to validate the scale. Through exploratory and confirmatory factor analysis, a reliable and validated scale was obtained, consisting of 29 items linked to seven dimensions: Problem-solving, Emotional control, Self-learning, Seeking help, Resilience, Leadership for coordination and Leadership for cooperation. The proposed scale can contribute to enhancing the understanding of professional performance in software teams.

RESUMO Este artigo propõe uma escala de mensuração para a avaliação das competências adaptativas de profissionais que atuam em equipes de software no Brasil. A escala foi concebida à luz da teoria da adaptabilidade ( Pulakos et al., 2000 and ( Baard, Rench, & Kozlowsky, 2014) para atender as características de dinamicidade, complexidade e imprevisibilidade do contexto. A construção seguiu um processo rigoroso balizado pela teoria da mensuração ( Rossiter, 2010; Costa, 2011; Devellis, 2016), contemplando etapas qualitativas e quantitativas, o que incluiu entrevistas com 14 profissionais, validação de face e conteúdo por 21 especialistas, amostragem de limpeza com 233 estudantes, e uma segunda amostragem com 454 profissionais que atuam em organizações da área de tecnologia no Brasil para validação da escala. A partir de análise fatorial exploratória e confirmatória, obteve-se uma escala confiável e validada com 29 itens vinculados a sete dimensões: Resolução de problemas, Controle emocional, Autoaprendizagem, Busca por ajuda, Resiliência, Liderança para coordenação e Liderança para cooperação. A escala proposta pode contribuir para ampliar a compreensão sobre a atuação profissional em equipes de software.

ABSTRACT In 2016, fundamental principles and behavioral guidelines were introduced1 to support the implementation of agile governance. This paper explores the evolution of Agile Governance and how these principles can enhance its implementation. We critically review the Agile Governance Manifesto and compare it with perceptions and factual information by examining our research and practice for fifteen years. The study provides a grounded understanding of the topic and presents an agenda with 12 emerging research and practice topics in agile governance. A framework is also proposed to organize these topics into two central lines, guiding future research and practice.

ABSTRACT The increasing use of e-commerce, stimulated by the period of social isolation given the pandemic of COVID-19, requires accompanying measures, among them, the evaluation of the success of the Information System (IS). A stream of research has been dedicated for over 30 years to evolving / adapting IS evaluation models. This investigation empirically tests the theoretical model of DeLone & McLean (2004); in two distinct periods, before (model 1) and during (model 2) the COVID-19 pandemic. A survey was conducted with 329 consumers of business to consumer e-commerce in Brazil. This research is quantitative and used structural equation modeling to analyze the data. The results showed that, before the pandemic, e-commerce users did not perceive value in the quality of the system's information while, during the pandemic, perceived this aspect as important. That is, they also started to recognize more value in the quality of the system during the pandemic. This was the result of the increased use of the e-commerce system during the period of social detachment. This quantitative study has some limitations. First, the survey was conducted twice, before and during the Covid-19 pandemic specific on the Brazilian e-commerce consumption context. Second, the sample size is limited. The study contributes academically by applying the model quantitatively in a Western context. Furthermore, it has strategic potential, as positive experiences in the IS lead the consumer to reuse it, generating revenue.

RESUMO Arquitetura corporativa (AC) é uma ferramenta mundialmente adotada por governos de alto desempenho em governança pública que viabiliza uma gestão da informação integrada. Este artigo investiga o desenvolvimento do Framework de Arquitetura Corporativa para Interoperabilidade no Apoio à Governança (FACIN) do Governo Federal do Brasil, analisando os fatores que justificam sua adoção e os benefícios esperados desta implantação. Foi realizada análise de conteúdo e triangulação acerca de documentos que subsidiaram a elaboração do FACIN e dos artefatos produzidos. Verificou-se que, apesar da AC oportunizar uma gestão mais racional e eficiente e promover governança, a introdução do modelo no Brasil ainda precisa superar barreiras gerenciais e políticas. (AC integrada (FACIN implantação produzidos Verificouse Verificou se políticas

ABSTRACT Corporate architecture (AC) is a tool adopted worldwide by high-performance governments in public governance that enables integrated information management. This article investigates the development of the Corporate Architecture Framework for Interoperability in Support of Governance (FACIN) of the Federal Government of Brazil, analyzing the factors that justify its adoption and the expected benefits of this implementation. Content analysis and triangulation were performed on documents that supported the elaboration of FACIN and the artifacts produced. It was found that, despite CA provides a more rational and efficient management and promotes the governance, the introduction of the model in Brazil still needs to overcome managerial and political barriers. AC (AC highperformance high performance (FACIN implementation produced barriers

RESUMO As arboviroses têm se tornado uma preocupação constante para a saúde pública. O gerenciamento do grande volume de dados gerados pelo sistema de saúde faz-se necessário para compreender melhor a dinâmica das arboviroses e apoiar políticas públicas no enfrentamento dessas doenças. Assim, a visualização de dados torna-se um recurso promissor que permite disseminar tais informações e aumentar assim a sua visibilidade e utilização. Desenvolvemos um dashboard para sistematização e visualização de dados de vigilância das arboviroses urbanas transmitidas pelo Aedes (Dengue; Zika e Chikungunya) em Minas Gerais, Brasil, de modo a favorecer sua ampla disponibilidade, acessibilidade e relevância para a tomada de decisão em saúde orientada por dados. O dashboard desenvolvido conta com quatro painéis gerenciais sendo cada uma das arboviroses estudadas, exibidas em separado, e o quarto painel geral representa as três arboviroses unificadas. O dashboard ficou funcional e capaz de ser aplicado na gestão, apresentando informação útil e valiosa, de maneira visual e descomplicada, aos tomadores de decisão na área da saúde pública orientada por dados. fazse faz doenças Assim tornase torna utilização Dengue (Dengue Chikungunya Gerais Brasil disponibilidade estudadas separado unificadas gestão valiosa descomplicada

ABSTRACT Arboviruses have become a constant concern for public health. The management of this large volume of data generated by the health system is necessary to better understand the dynamics of arboviruses, support public policies in the management of these diseases. Thus, data visualization becomes a promising resource that allows disseminating such information and thus increasing its visibility and use. We developed a dashboard for systematization and visualization of surveillance data on urban arboviruses transmitted by Aedes (Dengue; Zika and Chikungunya) in the state of Minas Gerais, Brazil, in order to favor its wide availability, accessibility and relevance for data-driven decision-making in health. The developed dashboard has four management panels, each of the studied arboviruses, displayed separately, and the fourth general panel represents the three unified arboviruses. The dashboard became functional and capable of being applied by public health management, presenting useful and valuable information, in a visual and uncomplicated way, to data-driven decision makers. diseases Thus use Dengue (Dengue Chikungunya Gerais Brazil availability datadriven driven decisionmaking making panels separately way makers

ABSTRACT This paper will explore the novel thinking for blockchain technology financial sharing services in China. It will explain the formation of a shared service center and the key success factors. Then will discuss the financial decision-making for payment business process in financial sharing services, the financial sharing dangers, and solutions as well as the notions to solve the hidden danger of financial sharing, and try to carry out model design and performance evaluation. In this chapter, the blockchain thinking mode of the financial sharing service concept involves consensus thinking, the coexistence of distribution, and concentration with code as a priority. The blockchain method for financial sharing services is to identify participants on the blockchain and establish a consensus mechanism, use code to effectively control the business transactions, and zone storage mode to realize the effective connection between business transactions and financial sharing and financial sharing service based on alliance chain network. The benefits are useful for financial services as well as education and training. China factors decisionmaking decision making dangers evaluation chapter distribution priority mechanism network training

ABSTRACT Over the past decades, organisations worldwide driven by the growth in e-commerce transactions have been investing in new payment methods in order to gradually align with the current trend of cashless transactions among individuals, businesses and governments. As a result, payments conducted over the internet or cloud-based payment systems (CBPS) have significantly increased. In this sense, the aim of this study is to provide a comprehensive review of studies that used the technology acceptance model (TAM) to analyse the CBPS. The findings of this study found 134 studies conducted between 2013 and 2020, which have applied the TAM. 118 new variables were tested alongside with the 5 basic constructs of TAM. Surveys are the preferred research method of data collection. Users have been the main focus of academics. China was the country with more studies conducted in CBPS using TAM as a research-based model, followed by India, Indonesia, Spain and Malaysia. Trust was the most used construct by academics to investigate the CBPS adoption, followed by perceived risk and perceived compatibility. SEM was the preferred research instrument for analysing the relationship among constructs followed by regression analysis and multi-group analysis.

RESUMO O presente artigo faz uma revisão focada sobre frameworks de Gamificação que podem ser enquadradas numa visão sistémica, no âmbito dos sistemas de informação. Gamificação é o uso de elementos derivados dos jogos em contextos que não são jogos. Nesse sentido, foi proposta uma terminologia que possa ser usada em várias implementações e cenários. É discutida a forma como a terminologia proposta está alinhada com os frameworks dos artigos revistos e a pertinência de usar uma visão sistémica única para futuras intervenções de Gamificação.

ABSTRACT This article is a review focused on Gamification frameworks that can be framed in a systemic approach, within the scope of information systems. Gamification is the use of game-derived elements in non-game contexts. In this sense, a terminology that can be used in various implementations and scenarios is proposed. It discusses how the proposed terminology is aligned with the frameworks of the reviewed articles and the relevance of using a unique systemic approach for future Gamification interventions.

ABSTRACT The issue of trust development among members of virtual teams is gaining increasing attention from Information Systems (IS) scholars due to the advancement of virtual collaboration in organizations. The objective of this study is to evaluate the issue of trust development in virtual team research from the perspective of main IS journals, and to consolidate the contributions made by IS researchers. To this aim, a systematic review of the literature has been conducted, supported by bibliometric and Social Network Analysis (SNA). An IS-centric review of trust concepts and research paradigms has been presented along with opportunities for future research.

ABSTRACT: Social media platforms like Twitter have become an integral part of daily life. Twitter is emerging as a powerful digital platform for people to express their emotions and opinions on varied events and issues with the world. Working from home during the coronavirus lockdown is one phenomenon that has affected billions across the world, generating intense debates and polarizing global factions. This study aimed to analyze the sentiments of the Indian workforce about their work from home experience imposed during the coronavirus lockdown. To this end, a total 10,400 relevant English language tweets were collected from Twitter. Sentiment analysis and social network analysis were performed on the retrieved tweets. The results indicated that though the sentiments of the tweets were about consistently distributed among the three principal categories (positive, negative and neutral), there was a predominance of positivity towards working from home due to the coronavirus lockdown. Further, social network analysis of the tweets unraveled varied clusters indicating employee’s sentiments towards the pandemic-induced work from home policy.

ABSTRACT One of the biggest challenges facing technology innovation companies is how to jump from a small group of enthusiasts and achieve mass sales. For this, many theories are extended trying to explain the different behavioral profiles. Therefore, the objective of this article is to analyze the studies on consumer behavior of technological innovations, synthesize the main concepts on this theme, and outline an overview of how this field is configured. To this end, a systematic review, first in the research front and then in intellectual base was performed. The results indicate a dynamic of articles with more than one model or hybrids that seems to be a trend towards complementing the already consolidated factor theoretical models. This fact implies that these theories are failing to accurately explain the factors that influence a technology to push visionary customers to mass demand.

RESUMO O desenvolvimento das tecnologias móveis tem contribuído para a transformação da maneira como os governos entregam seus serviços e, como consequência, o governo móvel ou mobile government impacta a forma como os cidadãos se relacionam com os serviços públicos. Dentro desta perspectiva, este artigo propõe, por meio de uma abordagem qualitativa multi-método, identificar e analisar aspectos de mobile government no desenvolvimento e implantação do aplicativo InvestSUS, no contexto do Ministério da Saúde brasileiro. Com isso, vislumbra-se contribuir com o campo de pesquisa sobre mobile government em países em desenvolvimento. Para tanto, foi realizada uma triangulação de técnicas qualitativas na coleta e análise de dados, que resultou na construção de um framework para análise da implementação de ferramentas de mobile government no setor público. Foram identificadas 19 variáveis relacionadas ao framework proposto, bem como 5 novas variáveis, tais como: transparência da informação pública, controle social, usabilidade, equipe multidisciplinar e facilidade de acesso. Os resultados deste estudo, portanto, refletem uma oportunidade para compreensão do fenômeno de mobile government no contexto do setor de saúde pública.

ABSTRACT The development of mobile technologies has contributed to the transformation of the way governments deliver their services and, as a consequence, mobile government impacts the way citizens relate to public services. In this sense, we propose, through a qualitative multi-method approach, to identify and analyze aspects of mobile government in the development and implementation of the InvestSUS application, in the context of the Brazilian Ministry of Health. In doing so, it aims to contribute to the field of research on mobile government in developing countries. To this end, a triangulation of qualitative techniques was carried out in data collection and analysis, which resulted in the construction of a framework for analyzing the implementation of mobile government tools in the public sector. We identified 19 variables related to the proposed framework, as well as 5 new variables, such as: transparency of public information, social control, usability, multidisciplinary team, and ease of access. The results of this study, therefore, reflect an opportunity to understand the phenomenon of mobile government in the context of the public health sector.

ABSTRACT The purpose of this paper is to provide a comprehensive bibliometric review of social science, psychology, and humanities literature focusing on big data. Methods: Production and authorship trends, topics and areas as well as citations were analyzed by means of conducting a bibliometric analysis of a corpus of 5,500 Scopus articles published from 2010 to 2020. Findings: Analysis revealed similarities and differences among social science, psychology, and humanities literature in terms of publication, framing, and referencing trends as compared with the general big data literature: both fields show a steady increase, although the increase rate slowed down as from 2015; text production of both specific and general fields is led by just a few countries, with the USA and China being on top of the ranking; single authorship has been decreasing in both fields; the specificity of big data framing, in social sciences and humanities, has been identified with a critical view that surpass the ethical considerations, to include the social construction of datasets, the political and ideological uses of big data, and the discussion of its philosophical and epistemological foundations. Value: To the best of our knowledge, this is the first study to provide a comprehensive view on social sciences and humanities big data bibliometrics while providing context to compare results.

RESUMO A carência de um referencial teórico-conceitual homogêneo sobre os observatórios tem dificultado a compreensão e o entendimento deste fenômeno. Diante deste cenário, esta pesquisa tem o objetivo de investigar e compreender o estado da arte dos observatórios buscando identificar suas áreas de aplicações, definições, características, objetivos, benefícios, desafios enfrentados, componentes e, finalmente, produtos e serviços ofertados por esses observatórios. Para alcançar esse objetivo, foi executado um mapeamento sistemático da literatura baseado em snowballing. O conjunto inicial foi formado por 65 artigos, após a execução do backward e forward snowballing foram incluídos, respectivamente, 22 e 32 novos artigos, totalizando 119 artigos analisados. O corpo de conhecimento sobre observatórios apresentado como resultado deste estudo pode ser utilizado como guia para ajudar na compreensão desta temática, além disso, novas pesquisas poderão ser desenvolvidas a partir das lacunas na literatura identificadas nesta pesquisa.

ABSTRACT The lack of a homogeneous theoretical-conceptual framework on observatories has made it difficult to understand and understand this phenomenon. Given this scenario, this research aims to investigate and understand the state of the art of observatories, seeking to identify their application areas, definitions, characteristics, objectives, benefits, challenges faced, components and, finally, products and services offered by these observatories. To achieve this goal, a systematic literature mapping based on snowballing was performed. The initial set consisted of 65 articles, after performing backward and forward snowballing, 22 and 32 new articles were included, respectively, totaling 119 articles analyzed. The body of knowledge on observatories presented as a result of this study can be used as a guide to help in understanding this theme, in addition, new research can be developed based on the gaps in the literature identified in this research.